Assembly not included. All our electric scooters are very easy to assemble, and they are previously inspected and assembled before being shipped. The transportation company is committed to delivering within 24 hours. for major cities and towns, while for remote or difficult-to-access areas, delivery may take 48 or 72 hours. maximum. Important: Upon receipt of the shipment, it should be checked immediately to ensure that the packages arrive in good condition. In case there is any damage or missing parts, please notify us within the first 24 hours. so that we can claim with the transportation agency and replace the damaged parts as soon as possible. We recommend keeping the packaging until you have verified that everything sent is in perfect condition. For any questions or clarifications, please send an email to: info@moviscooters.com or call: 948 246 160.